Lifetime Warranty & Care Guide

BOLO TIE CARE

  • Hang your bolo tie for storage to keep ends straight and eliminate curving. Hanging with the pendant at the bottom of the bolo tie will add weight to the ends to help straighten cords. You can also store it flat and covered in a drawer.
  • Scratches on the leather cords do occur with this type of necklace style, naturally. To minimize this, try to clamp the clips in the same spots. When adjusting the pendant, move with the grooves of leather gently the best you can.
  • Store your bolo tie away from sunlight, water, and pets.
  • Brass pendants will need a shine after some time. Many enjoy the antique brass look and choose not to polish.
  • Invest in a leather protectant for your leather. It will prevent the leather from cracking or scratching.

LIFETIME PRODUCT WARRANTY

We are so confident in our product that every bolo tie has a Lifetime Warranty covering manufacturing defects in materials and construction, such as loose stones, broken clasps, or fraying leather. The product will be repaired/replaced if there are ever any issues. Please use the email below for any questions or concerns.

If you have any order/quality issues please do not hesitate to reach out to us at the email below. We will assess and validate each situation on a case by case basis. Due to the nature of leather and handmade custom items, every piece is unique in its own way and no two bolo ties are ever the same. Your product and customer service experience is our utmost priority.

Oneofakind1@mikescustombolos.com

LIFETIME PRODUCT WARRANTY COVERS:

  • CLASP & CORD REPAIR: Replacement of worn-out leather cords or fixing tension clasps that damage the cord.
  • STRUCTURAL INTEGRITY: Repairing soldered sterling silver or brass settings.
  • REPLACEMENT: Replacement if the item is deemed defective by the maker.

Care & Warranty Reference Sheet

Bolo Tie Care & Lifetime Warranty Sheet